Hello, I’m Aaron De Leon, an IT Specialist currently working at The Residences at Commonwealth in Quezon City.

I manage day-to-day IT operations including computer troubleshooting, network maintenance, internet connectivity issues, email support, and application concerns. While we don’t use a formal ticketing system, I handle support requests directly through Viber, ensuring fast and reliable response to technical issues across the property.

This blog serves as my personal knowledge base and documentation hub, where I share:

• Real-world solutions to common IT problems

• Network and system setups I’ve worked on

• Tools, scripts, and workflows that improve efficiency

• Insights from my experience in onsite IT support

Whether you’re a fellow IT professional, a property admin, or someone curious about the tech that keeps operations running, you are welcome.